When it matters most We are at your back. We have the area's only Intensive Care Unit. Our emergency team is highly trained and equipped to handle virtually any emergency situation for your pet. If you believe your pet might be experiencing a medical emergency, please call us right away. We can tell you whether or not it is an emergency, and guide you through the appropriate steps to take. We know emergencies can be scary. But with this team at your back, they are a little less so.