Last updated: April 3, 2026
At Central Kentucky Veterinary Center, we respect your privacy and are committed to protecting the information you share with us. This policy outlines how we collect, use, and safeguard your information when you opt in to receive SMS messages from our team.
What Information We Collect
When you sign up to receive SMS messages, we may collect:
- Your mobile phone number
- Your name (if provided)
- Details related to your pet’s care or appointment scheduling
How We Use Your Information
The information we collect through SMS is used solely to:
- Confirm and remind you about appointments
- Provide important updates regarding your pet’s care
- Respond to your questions or concerns
- Support ongoing communication about services you’ve requested
Sharing Your Information
We do not sell or share your personal information for advertising purposes. Your data may only be shared in the following limited situations:
- To comply with legal obligations
- To coordinate care with essential service providers (such as laboratories or pharmacies)
- When you have given us clear, written consent
SMS Communications
If you provide your mobile phone number and opt in to receive text messages from us, you may receive SMS messages related to your relationship with Central Kentucky Vet, including appointment reminders, service updates, and, if you consent, promotional messages. Consent to receive promotional text messages is not a condition of purchase. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP or contact us directly. We do not share SMS opt-in data or consent with third parties for their marketing purposes.
Managing Your Preferences
You may opt out of SMS communications at any time by replying “STOP” to any message or contacting our team at info@centralkentuckyvet.com.
For questions or more information about this policy, please reach out to us—we’re here to help.
